COVID-19 and your visit to Banff Upper Hot Springs

Openings and services differ across the country. Please check the Parks Canada national information portal dedicated to COVID-19 for regular updates.

Important information about your visit to Banff Upper Hot Springs

Please be patient and kind to staff and other patrons.

Violence, verbal and/or physical abuse:
  • will not be tolerated.
  • be polite and follow directions from Parks Canada staff
  • those who do not comply with site rules will be directed to leave.
  • failure to do so will result in the RCMP being called and may result in the closure of the facility.
What’s open (updated October 11, 2022)

Open: Radium Hot Springs (Kootenay National Park)

  • Open daily

Open: Banff Upper Hot Springs

  • 10 am to 10 pm daily
  • Last entry is 9:30 pm
What to expect:
  • is first come, first served.
  • Reservations and pre-booked tickets are not available.
  • Hours of operation may change due to staff shortages.
  • Capacity limits may change to ensure a 1 lifeguard-to 75 patron ratio at all times.
Wait times
  • Will change throughout the day.
  • Dress for the weather and pack a metal or plastic water bottle for each member of your group.
  • During peak hours, you may have to wait outside without access to shade or shelter
  • Last entry is 9:30 pm
  • Those still in line will have to return on a different day.
Swimwear and towels
  • Swimsuit and towel rentals are available.
  • Towels are available for purchase.
  • you must wear appropriate swimwear while in the hot springs.
  • in addition to traditional North American swimwear, patrons may wear: long-sleeved shirt and pants, t-shirts and shorts or any other swimwear that allows them to feel comfortable whether for cultural, religious, personal preference, and/or medical / health reasons.
  • all swimwear must be different from the clothing the patron arrived in, freshly laundered and not impair the patron’s ability to swim and the lifeguard’s ability to perform a rescue in the event of an emergency.
  • Underwear on its own is not appropriate swimwear.
  • Banff Upper Hot Springs café is open. Food may be consumed on the Upper Terrace Picnic Area or 2nd floor café
  • The Outfitters Gift Shop has reopened on the main level of the bathhouse.
  • Swimsuits, towels, apparel and other souvenirs are available for purchase.
Your safety when visiting

  • Smoking, vaping and consuming alcohol or intoxicating substances is prohibited on site and in the line. Those who appear intoxicated will be denied entry.
  • Consuming food on the pool deck and in the pool is prohibited.
  • Shower with soap prior to entering the pool.
  • The health and safety of Canadians, park visitors and Parks Canada team members is our top priority.
  • Follow all local and provincial pool regulations (PDF, 266KB) during your visit.
  • Plan ahead and follow all local regulations when visiting Banff National Park.

Stay informed

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