Visitor Use Management Plan for the Lake Louise Area

Banff National Park

Overview

We want your help to shape how visitors use, travel to and access the Lake Louise area.

Parks Canada is developing a visitor use management plan for the Lake Louise area to proactively manage increasing visitor use in a way that protects nature and culture, is safe, and provides positive experiences when visiting.

Recently, it has become more complex to protect these special places while welcoming more visitors than ever. Roads, trails and viewpoints are crowded and take away from the visitor experience. This also makes emergency access difficult and impacts wildlife, water quality and facilities.

Parks Canada has used many tools to address these challenges. Reservable shuttles, paid parking, and education campaigns have reduced vehicle volumes by 23% since their peak in 2019 while accommodating more visitors than ever.

Visitation continues to rise and new ideas are needed. Your participation will help Parks Canada determine how to provide safe and high-quality experiences while conserving the ecosystems and natural splendour that make this place so special.

Participate

A previous phase of public engagement in autumn 2024 gathered feedback on desired conditions or goals for the Lake Louise area. Now, Parks Canada is inviting feedback on potential strategies and actions to manage growing visitation and help achieve the desired conditions in the Lake Louise area. No single solution will resolve all issues. An integrated suite of actions is being considered.

Have your say

Participate at: LetsTalkMountainParks.ca

The comment period is open through Monday, March 9, 2026.

Your input will help guide management decisions over the next 5-7 years.

1- Review the background:

2- Complete one or all of 3 surveys (10-20 minutes each) about:

Project Timeline

Project Timeline - Text description

1. Fall 2024 - Validate desired conditions

2. Winter 2025 - Engage on draft strategies and actions

3. Summer 2026 - Finalize Plan

4. Spring 2027 ONWARDS - Implement, evaluate, adjust

What We’ve Heard

The results of previous public engagement on desired conditions are available here and the desired conditions have been updated to reflect this feedback.

The results of current public engagement on strategies and actions will be available in a What We Heard Report in summer 2026.

Outcomes of current engagement will help inform the remaining steps
  • assessing the feasibility, desirability and viability of strategies and actions to achieve or maintain desired conditions;
  • selecting strategies and actions for implementation;
  • identifying visitor capacities where necessary and developing allocation mechanisms; and
  • developing a monitoring strategy to evaluate the effectiveness of actions and adapting if needed.

The final Lake Louise Area Visitor Use Management Plan is anticipated later in 2026. Select strategies and actions will begin being implemented as early as summer 2027. Notice of any significant changes will be provided to the tourism industry with 18 months notice.

Why this plan matters

Lake Louise and Moraine Lake are among the most popular destinations in Canada. Visitation levels are driven by regional, national and international forces and trends. Parks Canada does not actively promote visitation to Banff National Park and cannot reduce demand, but it can protect this place by mitigating the impacts of visitation and focusing on sustainable tourism practices.

The Lake Louise Visitor Use Management Plan is a commitment made in the 2022 Banff National Park Management Plan. It will guide how Parks Canada manages visitor use and access to the Lake Louise area for the next 5 to 7 years.

We manage visitation by:
  • improving infrastructure, increasing the ability of the site to handle use;
  • influencing visitor behaviours, attitudes and expectations;
  • deciding which activities are permitted and where and when they are permitted;
  • increasing the supply (e.g. the amount of shuttle seats or campsites);
  • or, as a last resort, by reducing the amount of use (e.g. managing access).

Managing access is considered when no other combination of actions will achieve the desired conditions.

About managing congestion

Managing congestion already requires managing access to some locations:

  • Access to some locations (e.g. Moraine Lake and Upper Lake Louise) is already limited by parking, road, shuttle and transit capacities. Vehicles are redirected away from Upper Lake Louise daily in summer to maintain safety.
  • If developed, formal capacities would be based on transparent, measurable limiting attributes such as infrastructure capacity, emergency response, ecological indicators, and people per square metre. These are evidence-based, specific, adjustable and would differ by location.
  • Allocation mechanisms would be developed with input from partners and stakeholders and 18-months notice provided before implementation.

Parks Canada remains committed to both ecological integrity in national parks and to providing Canadians with opportunities to discover and enjoy these places. We will continue to work with partners to welcome large numbers of visitors while protecting this special place and the exceptional experiences Canadians expect for future generations.

About the plan

The Lake Louise Area Visitor Use Management Plan will provide Parks Canada with a long-term approach to managing visitor use in a way that protects nature and history, is safe for people, and provides positive experience for visitors.

Contents and scope

Parks Canada is using the Visitor Use Management Framework as a planning tool to assist in the development of strategies to address challenges with increasing visitation levels and changing visitor use patterns in some locations.

This step-by-step framework was developed by the US Interagency Visitor Use Management Council. It is recognized as a best practice for sustainable tourism in protected areas by the International Union for the Conservation of Biodiversity (IUCN) and is now used worldwide.

The plan will promote safe and efficient visitor movement and transportation in the Lake Louise area, with a focus on peak visitor season (May to October). It will be adaptive and iterative in nature and changes to appropriate actions may be made over time based on changing area conditions.

The plan will outline:

  • Key attributes and values
  • Key issues and concerns
  • Current conditions
  • Desired conditions to maintain or achieve
  • Strategies and actions to achieve desired conditions
  • Monitoring and evaluation

This plan focuses on the Lake Louise area (see map below) including Upper Lake Louise, Moraine Lake, Paradise Valley, the Lake Louise Park and Ride, and the transportation corridors that link them.

A map of the Lake Louise area outlining the boundary of the plan and 5 key visitor use nodes. More details provided in the text version below.
The Lake Louise Visitor Use Management Project Area
Map description A map of the Lake Louise area outlining the boundary of the plan and 5 key visitor use nodes: Upper Lake Louise and the surrounding trails, Moraine Lake and the surrounding trails, Paradise Valley, the Lake Louise Park and Ride, and the transportation corridors that link these key nodes. The community of Lake Louise is not included in the project area.
Download this map (JPEG, 765 KB)

The community of Lake Louise is addressed separately through the Lake Louise Community Plan. A separate process to update the community plan is also underway.

Core principles

Strategies and actions are guided by the following core principles.

  • Ecological integrity – To ensure visitor use at popular sites is managed to protect wildlife, habitats, and natural processes and that proposed actions reduce ecological pressures to help sustain Banff National Park’s ecological integrity long-term.
  • Quality visitor experience – To ensure that proposed actions support safe, diverse, and enjoyable experiences for all visitors.
  • Accessibility and affordability – To ensure that the core offer remains accessible to visitors of all abilities and incomes.
  • Collaboration – To work with regional partners including municipalities, Indigenous communities, transportation providers, and the tourism industry to address shared challenges, streamline efforts, and support regional integration.
  • Multi-faceted solutions – Recognizing that no single solution in isolation will meet all project goals and resolve all issues. An integrated suite of actions will be used to achieve the desired conditions.
  • Data-driven adaptive management – To ensure that data and monitoring are used to guide decisions, safeguard resources and infrastructure, and adapt as conditions change.
  • Fairness and transparency – To maintain market competitiveness and support multiple business models by considering multi-modal access options and various value-added offers, while ensuring that capacities are allocated in a transparent manner with input from stakeholders.
  • Sustainability – To ensure that core offers and decisions are environmentally and financially sustainable, with a focus on Banff National Park’s long-term environmental health and operational viability.
Actions that Parks Canada can and cannot propose

Strategies and actions must comply with laws, policies and the Parks Canada mandate:

Can propose

  • Type, location and timing of permitted visitor activities.
  • Type, location and number of services and facilities in the park.
  • Park infrastructure improvements on the existing development footprint.
  • Swapping visitor infrastructure at one location for another less developed location.
  • Preferred visitor behaviours, attitudes and expectations and ways to influence these.
  • Enforcement activities for current acts and regulations.
  • Desired conditions for specific locations, and strategies and actions to maintain or achieve the desired conditions.
  • Where, when and how proposed strategies and actions are implemented, ideally within the next 5–7 years.

Cannot propose

  • Actions that contradict Canada National Parks Act, Parks Canada Mandate, 2022 Banff National Park Management Plan, or the Lake Louise Area Strategy.
  • Activities outside the project area or in the community of Lake Louise (e.g. at Samson Mall, on Village Road, on CPKC Lands, on leaseholds).
    Why?
    • A separate engagement process is underway to update the Lake Louise Community Plan which addresses development and land use within the legislated community boundaries of Lake Louise (i.e. the townsite). The plan is required by the Canada National Parks Act. The updated Community Plan will provide Parks Canada with guidance about how to achieve objectives in the Banff National Park Management Plan while reiterating legislated limits to growth as required by the Canada National Parks Act.
  • Expanding the net footprint of visitor infrastructure.
    Why?
    • With visitation expected to grow, expanding the developed footprint in the national park is not a sustainable solution to address congestion and is inconsistent with the 2022 Banff National Park Management Plan.
    • The parking at the Lake Louise Park & Ride is on track to expand by 1,300 stalls under the pre-approved Lake Louise Ski Area Long-Range Plan. This will help to accommodate further shuttle and alternative transportation use by providing access to parking for visitors using alternative transportation to visit Lake Louise and Moraine Lake.
  • Increasing human activity in wildlife corridors.
    Why?
    • While it seems large, much of the Lake Louise area is rock and ice. Wildlife corridors (typically valleys and open forests) are necessary for animals move safely to find food, mates, and adapt to seasonal changes. Several secondary roads and trails in the Lake Louise area cut through wildlife corridors and can become barriers to wildlife movement if they become too busy.
    • During public engagement for the park management plan and for desired conditions in the Lake Louise area, Parks Canada heard strong support from Canadians for actions that support wildlife movement through key wildlife corridors in Banff National Park.
  • Increasing visitation volumes at Moraine Lake or Paradise Valley.
    Why?
    • Moraine Lake Road was permanently closed to personal vehicles in 2023 due to congestion and safety concerns. Today, nearly all visitors arrive by shuttle or with commercial operators. This has reduced the volume of road traffic, but parking lots remain congested, trails crowded, washroom lines are long, and environmental impacts like erosion, wildlife disturbance, and waste are increasing. As demand for commercial access continues to grow increasing volumes is not a long-term solution.
    • Paradise Valley is a sensitive backcountry area. It provides important habitat for wary species, such as grizzly bears. While it sees relatively few visitors, visitation grows each year. Lesser visited areas like Paradise Valley provide wildlife with relatively undisturbed and seasonally important habitat away from crowds and are increasingly important habitat. Parks Canada will continue to provide Canadians with opportunities to discover and enjoy Paradise Valley in ways that maintain its ecological integrity for future generations.
  • Preferential access for different user groups.
    Why?
    • Parks Canada is not considering preferential access for different use groups.
  • Issuing tickets for national park violations.
    Why?
    • Parks Canada cannot issue tickets or fines in Banff National Park. Implementing the ability to issue tickets would require legislative changes and a province-wide approach. This is outside the scope of the Banff National Park’s Lake Louise Visitor Use Management Plan.
  • Changing set fees, considering surge/demand pricing or implementing tiered pricing.
    Why?
    • Many fees in the national parks have been set under the Parks Canada Agency Act, and align with the requirements of the Service Fees Act. These fees (including camping, parking and entry fees) apply to all Parks Canada administered places and cannot be changed locally. Changes to pricing would require a nationwide approach and are outside the scope of Banff National Park’s Lake Louise Visitor Use Management Plan.

About the area

The Lake Louise area is one of Canada’s most beloved destinations and home to one of only two communities offering visitor services inside Banff National Park. It is important for a variety of reasons.

Significance of Lake Louise

Some of the resources and values that are most important and authentic to the Lake Louise area include:

  • A wide variety of recreational opportunities: The Lake Louise area is a premier destination that provides many recreational experiences. Visitors to the area stroll alongside glacial lakes, hike through golden larches, paddle through mountain lakes, and climb peaks in the backcountry. There are options for groups of all sizes and abilities.
  • Outstanding viewscapes: World renowned views of turquoise lakes, glaciers, mountain peaks and golden larches attract amateur and professional photographers from around the world.
  • Vital wildlife corridors: The Fairview and Whitehorn wildlife corridors provide critical habitat for large carnivores to travel through the area, find mates and food. Grizzly bears, wolves, and lynx are a few of the species that use these corridors.
  • Alpine and subalpine ecosystems: Ecosystems contain lakes, meadows, forest, and habitat for sensitive species. The area is home to a wide variety of plants and animals, including sensitive species such as grizzly bear, wolverine, whitebark pine, little brown myotis, barn swallow, and western toad.
  • Culturally significant area for Indigenous peoples: The Lake Louise area lands and waters have been used for millennia by Indigenous peoples for sustenance, ceremony, trade, and travel.
How we got here

In the early 2010s visitors to the Lake Louise area could find parking on all but the busiest summer long weekends. Between 2010 and 2019, vehicle traffic on Lake Louise Drive increased over 70%. In 2023/24 Banff National Park saw 4.28 million visits, the busiest year on record.

Parks Canada has implemented many actions to manage visitation including shuttles, reservation services, paid parking, and transit promotional campaigns. These strategies have successfully reduced traffic volumes by 23% since their peak in 2019 while accommodating more visitors than ever.

Explore a brief history of visitor use management actions in the Lake Louise area.

Maps

Ecological considerations
Map of key ecological considerations. More details below.
Map description

The map displays two wildlife corridors shaded in green. The Fairview wildlife corridor runs along the west side of the Bow River. It is bisected by Lake Louise Drive and encompasses the community of Lake Louise. The Whitehorn wildlife corridor runs along the east side of the Bow River. It is bisected by Whitehorn Road and encompasses a portion of the Lake Louise Ski Area.

Download this map (JPEG, 765 KB)

Two wildlife corridors, Fairview and Whitehorn, pass through the Lake Louise area. Much of the Lake Louise area is either steep slopes or rock and ice. Because of this the corridors provide important space in valleys and open forests for large carnivores to find food, mates and adapt to seasonal changes. Grizzly bears, wolves, and lynx are a few of the species that use these corridors.

Secondary roads and trails cut through both wildlife corridors. High traffic volumes may cause wary species to avoid using these corridors or crossing roads during busy periods, reducing the effectiveness of wildlife movement corridors and potentially impacting core reproductive range for grizzly bears.

Parks Canada has already taken many actions: twinning the Trans-Canada Highway to the B.C. border; erecting wildlife fencing and crossing structures; relocating the Paradise Valley campground; implementing “group of four” hiking requirements in the Moraine Lake area; improving sightlines on hiking trails and implementing seasonal trail closures and seasonal overnight restrictions on Whitehorn Road.

Pressures continue as visitation grows. Through the park management planning process and previous engagement on this project, Parks Canada heard strong support for ongoing actions to support wildlife movement through key wildlife corridors in Banff National Park.

Transportation considerations
Map of visitor use considerations. More details below.
Map description

The map displays visitor use management actions currently in place. Moraine Lake Road is shown in yellow to highlight the personal vehicles restrictions in place. Whitehorn Road is also shown in yellow to highlight the overnight closure to vehicular traffic to allow for a non-disturbance period for wildlife. A paid parking symbol at Upper Lake Louise indicates that parking payments are required. Parks Canada shuttle routes are shown in purple, pink, and green and connect the Park and Ride to each lake, and well as between lakes.

Download this map (JPEG, 1,38 MB)

An estimated 87% of visitors to the Lake Louise area arrive by personal vehicle.

Most visitor services are in the community of Lake Louise close to the Trans-Canada Highway with some supporting visitor services also available at popular destinations including Upper Lake Louise (lakeshore), Moraine Lake, and across the valley at the Lake Louise Park and Ride.

Upper Lake Louise and Moraine Lake are accessed from dead-end roads and linked to the Lake Louise Park and Ride by shuttle service. The public shuttle service does not currently serve the community or nearby campgrounds.

Moraine Lake Road was permanently closed to personal vehicles in 2023 due to congestion and safety concerns. Today, nearly all visitors arrive by public shuttle or with commercial operators. Parking and facilities remain at or over-capacity from 8 am to 6 pm May through October.

Lake Louise Drive is open to personal vehicles but traffic control is required from 8 am to 6 pm daily for safety during the summer. Thousands of vehicles – 75% of all vehicles – attempting to park at Lake Louise are redirected daily.

Visitor use considerations
Map of visitor use considerations. More details below.
Map description

The map displays where visitor use is concentrated within the project area. Official trails, day-use areas, and roadways are displayed. Major roadways include Lake Louise Drive which connects the Trans-Canada Highway to the community of Lake Louise and Upper Lake Louise; Moraine Lake Road which connects Lake Louise Drive to Moraine Lake; and Whitehorn Road which connects the Trans-Canada Highway to the Park and Ride.

Download this map (JPEG, 297 KB)

Visitor services are concentrated at Upper Lake Louise, Moraine Lake, and in the community. The lakes are accessed from dead-end roads and linked to the Lake Louise Park and Ride by the Parks Canada shuttle service.

In 2023, Lake Louise Drive saw an average of 8 785 vehicles per day during the summer. After noon, an average of 750 vehicles per hour travelled Lake Louise Drive, which is one car every 5 seconds!

In 2023, the Moraine Lake area saw approximately 5 000 visitors per day. The Upper Lake Louise area saw approximately 9 000 visitors per day, and the parking lot of over 400 stalls was by full by 8 am most mornings.

High traffic volumes may cause wary species to avoid using the area or crossing the roadway during busy periods, reducing the effectiveness of key wildlife movement corridors and potentially impacting core reproductive range for grizzly bears.

Visitor Use Data

In the early 2010s visitors to the Lake Louise area could find parking on all but the busiest summer long weekends. In 2023/24 Banff National Park saw 4.28 million visits, the busiest year on record.

Key Issues

Key Issues descriptions

Visitor Experience | Facilities and Operations | Natural and Cultural Resources | Staff and Visitor Safety

Visitor Experience:

Congestion due to rising visitation (31 percent over the last decade) and changing ways visitors use the area have impacted the experience of visiting Lake Louise and Moraine Lake. Access challenges, displacement of certain user groups, cleanliness of facilities, long lineups and difficulty with trip planning can make it increasingly challenging to meet the expectations of many visitors.

The area continues to see large numbers of regional day trippers who plan their visits last minute and without reservations. Sold-out shuttles, full parking lots, and roadway congestion result in disappointment and frustration for these visitors. They turn to alternate commercial options or move on to other destinations. It is estimated that between 1 800 to 2 500 private vehicles are turned away from Upper Lake Louise each day during the summer.

Commercial vehicle operators have been able to work alongside Parks Canada to increase capacity and serve visitors with special needs that are not met by Parks Canada shuttles. However, private commercial options can be significantly more expensive and are also often sold out. Parking within the vicinity of Lake Louise is extremely limited, and there are not enough parking stalls in the Lake Louise community to meet the potential demand from commercial shuttle operators. Limited space at Moraine Lake and Upper Lake Louise does not guarantee parking for commercial operators.

Facilities and Operations:

Managing the impacts of high visitor use on park operations and facilities is increasingly expensive and demanding. Operating for longer days and seasons, and in a continually busier setting stretches the park’s resources.

Roads, trails and facilities require more frequent maintenance cycles. Infrastructure was not built to handle the level of use that is currently occurring. Parks staff take longer to access busy sites to perform their regular duties. This includes maintenance and cleaning, ecological surveys, restoration, or educational programming.

Washroom facilities at key nodes require constant maintenance. In the case of Moraine Lake, human waste is pumped out at least once a week. At the teahouses in the Upper Lake Louise area, 6-10 barrels of human waste are flown out every week. All human waste ends up at the Lake Louise wastewater treatment centre which currently processes 3 500 to 4 500 cubic meters per day during peak season.

The growing traffic and shuttle program has seen significant increases in costs over the years and is not currently self-sustaining. The program budget was $9.9 million in 2023/24. Paid parking fees and shuttle fares brought in $5.22 million in revenue, leaving a $4.68 million shortfall. Revenue collected from the shuttle fees stays in Banff National Park and goes directly towards offsetting the cost of providing of providing visitor transportation services within the Lake Louise area. Fees never exceed the cost of delivering the service. They only serve to recover costs.

Natural and Cultural Resources:

The Fairview and Whitehorn corridors run through the Lake Louise area on either side of the Trans-Canada Highway. High traffic volumes can cause wary species to avoid using the area or crossing the roadway during busy periods, which would impede their movement through these key wildlife corridors.

Busy times are also increasing earlier and later into the day. High use trails such as Bow River Loop, Louise Creek, Tramline, and various unofficial trails are also within the Fairview wildlife corridor. Parks Canada has taken measures to mitigate the impacts on wildlife in these corridors. Since 2022, seasonal trail closures and restrictions have been implemented from May 15 to October 15 in the Lake Louise area, aimed at concentrating visitation in areas with high levels of human use, while allowing wildlife to move through other areas with minimal disturbances.

With an increase in visitation, there is also an increased threat of invasive and non-native species. The risk of introduction of invasive aquatic species (e.g., zebra mussels, whirling disease) increases as use levels rise. Increased off trail use in alpine areas can impact sensitive species, such as mountain goats.

Parks Canada has observed an increase in littering, feeding wildlife and entering restricted areas (e.g. fish spawning habitat located at Moraine Lake). The opportunity for learning appropriate park behaviours may be missed due to crowding and congestion.

Staff and Visitor Safety:

Traffic congestion can hinder emergency response. Congestion impedes emergency vehicles from accessing and exiting busy areas. It also makes the safe and efficient evacuation of visitors, in the case of emergency such as wildfire, more challenging.

Some visitors also arrive unprepared for outdoor experiences in the Lake Louise area. Parks Canada responded to an average of 56 incidents in the Lake Louise area from May to October (2017-2023). Incidents ranged in severity from mild to critical. Summer incidents included sprained ankles, lost hikers, cardiac arrests, heat exhaustion, falls and other incidents.

Extreme visitor frustration, especially at the Moraine Lake Road intersection prior to 2023, has led to frequent negative interactions with Parks Canada employees and, on occasion, hostile and even violent interactions between visitors and between visitors and park staff. This negatively impacts both visitor satisfaction and the morale of employees.

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