Frequently asked questions
Miette Hot Springs
No. Entry is first come, first served. Reservations and pre-booked tickets are not available. Yes. All visitors require a park pass (day pass or Parks Canada Discovery Pass) when stopping to use amenities, services and facilities within a national park. A national park pass is required to visit Miette Hot Springs, located within Jasper National Park. Park passes are available for purchase at park entry gates, online or at Miette Hot Springs. Admission to Miette Hot Springs is charged based on a per-entry fee. Within regular business hours, there is no prescribed maximum time; however, we recommend limiting your visit to one to two hours. To avoid dehydration and overheating, we recommend all bathers take breaks to cool off every 10 minutes and drink water while soaking. Water must be kept in unbreakable drink containers. Water fountains are available to refill water bottles. Yes, but reservations and pre-bookings are not available. If the facility is at capacity upon their arrival, large groups will need to wait in line. Large groups may need to stagger their entry to minimize wait times. Entry is on a first-come, first-served basis. Day-pass holders are asked to wait in line to enter and re-enter the facility. Wait times are not guaranteed and tend to be longer on weekends, statutory holidays and during school breaks. Personal items such as cameras, sunglasses and towels are permitted on deck, along with water in unbreakable drink containers. Street shoes, street clothes, winter coats, other belongings and bags must be stored in a locker. The change rooms have one-time-use lockers. A single-use locker token is included in single-entry and day passes. Additional locker tokens are available for purchase for those who need to access their locker more than once. To use the lockers, patrons place their belongings in the locker after changing, then insert the token, close the door and turn the key clockwise to lock. The keys are attached to a safety pin, which can be secured to a bathing suit while in the hot springs. The road to the hot springs is narrow and winding, with two sections of single-lane alternating traffic. Expect traffic lights in place. We appreciate your patience as we maintain safe access. Trailers and motorhomes over 7.5 m (25 ft.) in length are not permitted past Miette Campground. Trailer drop-off is located at the Lower Mine Trail parking lot. Hot pool etiquette Individuals who ignore warnings from lifeguards, or who choose to behave in an unsafe or inappropriate manner, will be asked to leave. Bathers must wear appropriate swimwear while in the hot springs. Miette Hot Springs is a family-friendly facility. Swim wear is available for rent at Miette Hot Springs. Parks Canada is committed to providing an aquatic environment where individuals from all backgrounds are welcome. In addition to traditional North American swimwear, patrons may wear: In all swimming areas managed by Parks Canada, bathers are required to wear a swimwear bottom. All swimwear, must be: Underwear on its own is not appropriate swimwear. No. Towels are available for rent. Patrons are also welcome to bring their own towels. Outdoor shoes are not allowed beyond the dry hall (benches outside the change rooms) at Miette Hot Springs. Visitors are welcome to carry in an additional pair of clean shoes (flip flops or water socks) to wear in the change rooms and onto the pool deck. No. Miette Hot Springs is a smoke-free, alcohol-free facility. All visitors must be sober while on site. Consuming alcohol, smoking cannabis, or using any intoxicating substances is not permitted anywhere at Miette Hot Springs. Smoking or vaping tobacco is only allowed in the parking lots. For everyone’s safety, individuals who appear intoxicated will not be allowed to enter. Anyone who becomes visibly impaired while in the pools will be asked to leave. Food and beverages, when stored in unbreakable metal or plastic containers, may be consumed in designated areas on the pool deck. Food is not permitted in change rooms, hallways or washrooms. Water in an unbreakable drink container is permitted on the pool deck, and encouraged. Food and beverages may also be enjoyed in the day-use area near the Source of the Springs trailhead, where picnic tables are available. Miette Hot Springs is open on all Canadian holidays within its operating season. Hours of operation are subject to change. Before your visit, call 1-800-767-1611 for updates and important notices. The hot springs may need to close for unplanned maintenance, weather, safety or emergency situations. When closures occur, patrons will be directed to leave the pool immediately. Visitors who have been in the pool for 30 minutes or less will receive a rain check if they are asked to leave due to a facility safety issue. Rain checks are valid for one year, to be used at Miette Hot Springs only. Parks Canada operates Miette Hot Springs as a day-use attraction. There are no overnight accommodations on site. Miette Campground is located just inside the east boundary of Jasper National Park, at the beginning of Miette Road. This campground offers basic services, including running water, fire rings and flush toilets (no showers). Miette Campground is reservable and best suited for tents as well as motorhomes and trailers under 8.2 m (27 ft.). For more information about camping in Jasper National Park, visit Tent and RV camping. Commercial accommodations are also available near Miette Hot Springs. Miette Hot Springs: Public health regulations require that the mineral water at Miette Hot Springs be chlorinated, tested hourly and constantly refreshed to ensure the highest standards of quality and cleanliness. Staff regularly check and clean change rooms throughout the day. Change rooms, wet halls, dry halls and lobby areas are deep-cleaned each evening after the facility closes to the public. Yes. Miette Hot Springs is wheelchair accessible. Accessible parking, drop-off areas, change rooms and washrooms are available. Personal wheelchairs are not allowed in the water. Aquatic wheelchairs can be borrowed at the reception desk based on availability. Yes. Everyone is welcome at Miette Hot Springs regardless of race, gender, orientation or ability. Find more details about how Miette Hot Springs is accessible. Caregivers accompanying a paying individual with a disability who requires assistance using the hot springs may enter free of charge. Swimsuit and towel rental fees will still apply to the caregiver if these items are required. Caregivers are welcome to bring their own swimsuit and towel. If the caregiver and individual who requires assistance are travelling as part of a group, regular entry fees will apply to all other group members. Miette Hot Springs does not formally participate in the Access 2 Card Program; however, the above policy offers comparable access to caregivers. If medical reasons prevent a caregiver, or the person for whom they are caring, from waiting in line, the caregiver may approach a staff member for a return access pass. The staff member will estimate the wait time based on the current line and will provide the caregiver with a pass stating the date, size of their party (max. 7/pass) and return time. The party may then return at the designated time and take the pass to the staff member at the front of the line or reception desk. At this time, they will be permitted to pay the entry fee and continue directly into the hot springs. If addressing a staff member in person to request a return access pass creates a hardship, the caregiver may call 1-800-767-1611, select the site they are planning to visit, then press 0 to make alternate arrangements with a staff member at the front desk. Certified service dogs are permitted in the Miette Hot Springs lobby, change rooms, washrooms and on the pool decks while on duty. Following Alberta public swimming pool regulations, service dogs are not permitted in the hot springs. All service dogs seeking entry to the hot springs must be certified per the Alberta Service Dogs Act. Staff may request that patrons show their Alberta Service Dog Identification Card. Out-of-province and international visitors are encouraged to visit the Government of Alberta website for information on certifying their service dogs prior to travelling. Pets and emotional support animals not identified as service dogs under the Alberta Service Dogs Act are not permitted at Miette Hot Springs. Water at Miette Hot Springs is kept between 37 °C and 40 °C. Individuals who are pregnant should consult their physician prior to visiting. Individuals with heart conditions, diabetes or other chronic health concerns or conditions should consult their physician prior to visiting. Individuals with diarrhea, a history of diarrhea over the previous two weeks, open sores or wounds, or individuals who are feeling ill, must not use the hot springs until they have recovered. Yes. Adults may wear adult swim diapers in the pools if required. Adults who are incontinent must wear a swim diaper while enjoying the hot springs. Individuals with diarrhea, a history of diarrhea over the previous two weeks, open sores or wounds, or individuals who are feeling ill, must not use the hot springs until they have recovered. Youth admission to national parks, national historic sites and national marine conservation areas operated by Parks Canada is free. However, fees to access additional activities and services, including soaking in the hot springs, are separate from the national park entrance fee. Youth fee rates apply at Miette Hot Springs. Children under 3 can visit free of charge. The family rate is available for the following combinations of 4 family members (maximum 2 people aged 18 or older): For example: Extended families with more than 2 adults, and families with adult children (18+) will be charged per-person entry rates. Youth 14 to 17 are welcome to visit Miette Hot Springs without an adult. Children 13 and under must be accompanied by a responsible person who is 14 or older. The responsible person must be in the water with the children and in the same pool basin and general area of the pool. Children must remain within arm’s reach of a responsible person at all times. Life jackets are available free of charge, subject to demand. Babies and toddlers are allowed in the hot springs. All children 3 and under, and those who are incontinent, are required to wear protective, water-resistant swimwear (swim diapers). This is a provincial public health requirement. Swim diapers are available for purchase on site. Children’s swim diapers may be available for purchase. No. All passes are non-transferrable among users. No. All passes are only valid at the facility where they were purchased. Yes. A locker token is included in the price of day passes and single-entry passes. Day passes are valid during business hours on the day the pass is purchased. During this time, the pass holder may re-enter the facility multiple times by showing their wristband. Yes. Wristbands must be worn by day-pass holders. As of January 1, 2026, discounts and offers such as group rates, punch cards, gift cards, pre-paid group vouchers and “book of 10” booklets will no longer be available at Miette Hot Springs. Parks Canada is streamlining entry fees at Miette Hot Springs to make pricing simpler and more consistent. To support a smooth transition, Parks Canada will honour existing incentives purchased until expiry, as well as entries without an expiration date. Rental fees for swimsuits and towels are set individually for each location based on a cost-recovery model. This model considers replacement costs, staff time and visitor volume. Fees may differ between hot springs in Kootenay, Banff and Jasper national parks. Revenue collected through hot springs admission, fees and park passes goes into the overall management of Jasper National Park. A portion of this funding supports the Miette Hot Springs pools, a historic facility with high operating and maintenance needs, and includes: Maintaining a historic aquatic facility like Miette Hot Springs is costly. The mineral-rich spring water, while wonderful for soaking, accelerates wear and tear on infrastructure. Fees help ensure the hot springs, and the park that surrounds them, remain safe, well-maintained and accessible for visitors now and in the future.Planning your visit
Can I make a reservation at the hot springs?
Do I need a park pass to visit the hot springs?
How long should I spend in the hot springs?
Can the hot springs accommodate large groups?
Will I have to wait in line?
Where can I store my belongings while enjoying the hot springs?
What should I know about Miette Road?
What are the vehicle size restrictions for Miette Road?
Pool etiquette
How are visitors expected to behave in the hot springs?
Am I required to wear a swimsuit in the hot springs?
Do I need to bring my own towel?
Can I wear shoes into the change rooms or onto the pool deck?
Is smoking or alcohol allowed in the pool?
Can food and beverages be brought onto the pool deck?
Hours of operation
Are the hot springs open on Canadian holidays?
Why are the hot springs closed but the website says they should be open?
What happens if the hot springs are closed unexpectedly?
Do you have overnight accommodations at your facilities?
The facility
What minerals are in the hot springs water?
Are the hot springs chlorinated?
How often are change rooms cleaned?
Accessibility
Is Miette Hot Springs wheelchair accessible?
Can individuals with disabilities go in the hot springs?
Are caregivers required to pay for entry when accompanying an individual with a disability?
What if I can’t wait in line or am caring for someone who can’t wait in line?
Are service dogs or emotional support animals permitted in the hot springs?
Service animals
Pets and emotional support animals
Health and medical
Are the hot springs a safe experience for individuals who are pregnant?
Can individuals with health conditions soak in the hot springs?
Can adults wear swim diapers in the hot springs?
Visiting with children
Why do I have to pay for my children to use the hot springs?
Who is eligible for the family rate?
Can children visit the hot springs without an adult?
Are life jackets available at the hot springs?
Can babies and toddlers go in the water?
Single-entry and day passes
Can I share my pass with a friend?
Can I use the day pass and annual pass at other Parks Canada hot spring locations?
Are locker tokens included in the entry price?
How long is a day pass valid?
Do I have to wear a wristband if I purchase a day pass?
Punch cards and other discount passes
Can I still use my punch card or other discount?
Fees
Why are rental fees (swimsuits and towels) different at Banff Upper Hot Springs, Radium Hot Springs and Miette Hot Springs?
Do my fees go directly to Miette Hot Springs?
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